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Careers: Director of Operations


Builders Capital provides a comprehensive range of loan products to builders, developers, and investors across the country, we strive to be a builder’s most valued relationship. Our willingness to think creatively with loan terms, aggressive rates, agile in-house servicing team, speed to fund, and technology help set us apart from others. Builders Capital is the leading private equity construction lender, our loans help to create quality housing in a market at five million home deficits.

Builders Capital offers a suite of loan products to builders and developers that is second to none. Our ability to think creatively with deal structure agile in-house operations and servicing teams, speed to fund, and technology suite help set us apart from others.

We are seeking a Director of Operations to help lead and scale our loan operations team at Builders Capital.


  • The Director of Loan Operations is responsible for the overall day-to-day management of Loan Operations including planning, organizing, communication and successful execution of processes for Loan Operation activities in compliance with applicable law, regulatory and investor guidelines.
  • Develops and implements the execution of strategic operational policies and tactical procedures to promote the organization’s loan operations.
  • Serves as subject matter expert on Loan Operation activities throughout the organization.
  • Provides guidance to Loan Operations staff fostering an environment encouraging associate participation, teamwork, and communication.
  • Collaborates with internal business partners on projects, priorities, and strategies.
  • Participate in internal and external training to maintain knowledge of products; attend operational review and exception meetings and keep abreast of all credit policies.
  • Recommend improvements and takes necessary actions to make updates to policies, procedures, and technological tools to ensure an effective and competitive operating environment.
  • Works with key business partners to determine improvements and makes recommendations to Executive management.
  • Align loan operations activities with the key strategic priorities of the organization.
  • Align organizational goals with departmental operations and ensure that loan operations support the overall lending strategy of the organization.
  • Implement key risk mitigation strategies, monitor key risk indicators, and ensure appropriate controls are in place to minimize operational risks.
  • Responsibilities may include interviewing, hiring, and training associates; planning, assigning, and directing work; performance management; associate compensation; addressing concerns and resolving problems.


  • Bachelor’s degree in finance, Commercial Real Estate, or related field.
  • 10+ years of experience in financial service operations is required; an equivalent combination of education and experience may be considered.
  • Strong knowledge of all Laon Operation functions.
  • Excellent communication and people skills, with a proven ability to build and maintain relationships with stakeholders.
  • Strong analytical and critical thinking skills, with a history of making data-driven decisions.
  • An initiative-taker with a strong attention to detail and good organizational skills.
  • Able to meet deadlines and can work through any problems that might arise.
  • A critical thinker that can work independently or as a team.
  • Willing to assume duties and projects to further the goals of the company.


  • Competitive salary.
  • Work Life Balance.
  • Paid Time Off.
  • Paid Holidays.
  • Health insurance: Builders pays 100% of employee medical insurance premiums.
  • Health Reimbursement Account (HRA).
  • 401(k).

This job posting highlights the most critical responsibilities and requirements of the job; however, there may be additional duties, responsibilities, and qualifications for this job.

Construction Loan Services II LLC (Builders Capital) and its affiliates are Equal Employment Opportunity (EEO) employers and welcome all qualified applicants. This is a full-time exempt position. The job description contained herein is not intended to be a comprehensive list of the duties and responsibilities of the position, which may change without notice.