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Careers: System Administrator

 

Builders Capital is currently looking for a Systems Administrator to join our team in Puyallup, Washington. The Systems Administrator acts as the primary contact for Helpdesk tickets for the IT department. They are responsible for accepting, responding, researching, and resolving all help desk related in support of Builders Capital.  An outstanding Systems Administrator should be able to respond to both mundane and complex issues using simplified language that all users will understand and resolve tickets in a timely manner.

Builders Capital is the nation’s largest private construction lender, offering innovative financing solutions to a wide spectrum of developers and homebuilders. Loan products include options for Acquisition, Development, Construction, and Bridge financing, in the form of single-asset loans, portfolio loans, and revolving credit facilities. In addition to financing opportunities, Builders Capital borrowers can leverage national accounts for material purchase discounts, and access cutting-edge technology for project management, accounting, and BIM technology tools. Builders Capital is headquartered in Puyallup, Washington, with regional sales offices across the country.

DAY TO DAY:

  • Receive, respond, troubleshoot, and resolve helpdesk tickets.
  • Create solutions using infrastructure, software, and hardware to meet business needs, current or foreseen.
  • Educate necessary teams on the proper usage and maintenance of developed solutions to ensure their continued adoption.
  • Research, advise, and champion advances in security, usability, and functionality.
  • Assess current and future needs of the changing business climate.
  • Brief the Director of IT of upcoming changes and items that need attention.

EDUCATION AND EXPERIENCE:

  • Preferred: Microsoft 365 Certified: Endpoint Administrator Associate.
  • Minimum two years’ experience in helpdesk or demonstrated equivalent analytical and troubleshooting capabilities.

REQUIRED SKILLS/KNOWLEDGE/ABILITIES:

  • Proven track record of creating solutions in a collaborative environment.
  • Demonstrable ability to understand a complex environment, and determine the needs, vulnerabilities, and opportunities.
  • Ability to easily explain complex technical solutions in layman’s terms.
  • Strong focus on collaboration, education, and knowledge development.
  • Strong oral and written communication skills to stakeholders at all levels.
  • Able to take a big-picture view of the entire environment.

SKILLS:

  • Microsoft Security Suite
  • Office 365
  • Azure Active Directory
  • ITSM experience with ticketing, asset management, and knowledgebase
  • Intune/Endpoint management
  • Microsoft Office (Word, Excel, Visio, PowerPoint)

BENEFITS:

  • Health insurance – Builders Capital pays 100% of employee Medical insurance premiums
  • Competitive wages
  • Paid time off – 3 weeks a year
  • Paid holidays – 10 paid holidays
  • Health Savings Account (HSA) – Builders Capital puts $62.50 a month into an HSA account for employee.

Competitive hourly commensurate with experience, ranging from $31.25 to $37.00 hourly.  Final compensation will be determined based on the candidate’s qualifications, skills, and relevant experience.

This job posting highlights the most critical responsibilities and requirements of the job; however, there may be additional duties, responsibilities, and qualifications for this job.

Construction Loan Services II LLC (Builders Capital) and its affiliates are Equal Employment Opportunity (EEO) employers and welcome all qualified applicants. This is a full-time non-exempt position. The job description contained herein is not intended to be a comprehensive list of the duties and responsibilities of the position, which may change without notice.